Privacy Policy

At AK Consultancy, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with us through our website, applications, communication channels, or when you use our immigration and visa-related services (collectively, the “Services”).

This Privacy Policy applies solely to our own websites and services. It does not apply to third-party websites, platforms, or services that may be accessed through links on our website.

1. What Data We Collect

We collect various types of personal data to provide and improve our services:

Personal Data Categories:

• Identity Data: Full name, date of birth, passport number, nationality, gender, marital status
• Contact Data: Email address, phone number, residential or mailing address
• Financial Data: Payment card details and billing information
• Travel & Immigration Data: Visa type, purpose of travel, travel dates, destination, I-20/DS-2019 forms, booking references
• Technical Data: IP address, browser type, device information, time zone, login data
• Usage Data: Website interaction, page visits, forms submitted, and activity logs
• Profile Data: Service history, inquiries, preferences, feedback, and survey responses
• Marketing & Communication Preferences: Opt-in/opt-out status, correspondence history

We may also collect aggregated data for analytics purposes. This data is not personally identifiable unless combined with other information that links it to you.

2. How We Collect Your Data

We collect data in three primary ways:

a) Directly from You

When you: Contact us by phone, email, or online

• Fill out visa application forms
• Request consultation or submit feedback
• Register for a service or newsletter

b) Automatically

When you use our website, we automatically collect certain data via:

• Cookies
• Web beacons
• Analytics tools (e.g., Google Analytics)

c) From Third Parties

• Advertising platforms (e.g., Google Ads, Meta Ads)
• Analytics providers
• Public records or immigration authorities (where legally permitted)

3. How We Use Your Data

• Your personal data may be used for:
• Processing visa applications and related services
• Verifying identity and document authentication
• Managing bookings and travel-related arrangements
• Sending application updates, invoices, or service notifications
• Improving website usability and personalizing content
• Providing customer service (live chat, phone, or email)
• Conducting internal research, surveys, or analysis
• Ensuring compliance with legal and regulatory requirements
• We do not sell or rent your personal data.

4. Data Sharing & Disclosure

We may share your data with:

• Government agencies or embassies, when required for visa processing
• Trusted service providers for tasks such as IT, marketing, or translation
• Payment gateways to process financial transactions securely
• Travel affiliates, such as flight/hotel providers (if requested)
• Legal authorities, in response to lawful requests or to protect rights and safety
• All third parties we work with are contractually required to maintain data confidentiality and use information strictly for the purposes specified.

5, Data Security

We use industry-standard safeguards, including:

• Secure Socket Layer (SSL) encryption
• Limited access to sensitive data
• Firewall-protected systems
• Secure payment gateways compliant with PCI-DSS
• Despite our best efforts, no online data transmission can be guaranteed to be 100% secure.

6.Data Retention

We retain your personal data only as long as necessary to:

• Provide ongoing services
• Comply with legal obligations (e.g., audits, taxation, immigration rules)
• Resolve disputes or enforce agreements
• When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for processing (where applicable)
• Object to or restrict certain data uses
• Request a copy of your data
• To exercise these rights, contact us using the details in the “Contact Us” section.

8. Use of Cookies

Our website uses cookies and similar technologies to:

• Improve user experience
• Track website usage
• Offer personalized content and advertising
• You can manage cookie settings in your browser. Note that disabling cookies may affect certain site features.
• For more information, refer to our [Cookie Policy].

9. Links to Third-Party Sites

Our site may contain links to third-party platforms (e.g., Facebook, YouTube, LinkedIn). We are not responsible for their privacy practices. We encourage you to review their policies before sharing personal information.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services implies acceptance of the revised terms.(will there be any  date in the same as when last the policy was updated)

 11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please reach out to:

AK Consultancy

📍 Address: 767-B BLOCK-JG-II VIKAS PURI, NEW DELHI

📧 Email: akconsultancydelhi@gmail.com

📞 Phone: 98186-26770